Get in touch with
our Miami team
Questions about running a Florida deal on Escrow Bunny? Want a demo for your brokerage? Need help with an active escrow? We respond fast.
Headquarters
Shields International Realty, Inc.
Miami, Florida
United States
SLA Commitments
We guarantee operational support alignment. Enterprise and Business accounts receive dedicated slack support rooms with a 15-minute response guarantee. General inquiries receive responses within 2 hours.
Secure Inquiry Portal
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Trust account & compliance questions
Straight answers about how we hold funds, what we're regulated under, and how disputes are handled.
Shields International Realty, Inc., a Florida-licensed real estate brokerage, holds the funds in its FREC-regulated trust account. Shields is the licensed escrow holder under Florida brokerage authority. Escrow Bunny is the software platform that Shields operates to manage these escrows; we (the software) do not custody funds directly.
Florida Real Estate Commission (FREC) rules — specifically Rule 61J2-14 governing brokerage trust accounts. We follow the 5-business-day deposit rule, maintain three-way reconciliation (book balance / bank balance / client subledger), and route disputed funds through FREC's Escrow Disbursement Order (EDO) process. We do not operate as a money transmitter or money services business — we operate under brokerage authority.
If the buyer and seller dispute the release of earnest money, Florida law requires the broker to notify FREC within 15 business days. Funds remain locked in the trust account until FREC issues an Escrow Disbursement Order or the parties sign a mutual release. Our EDO Dispute Workflow automatically generates the dispute packet (timeline, communications, contract excerpts) for FREC filing.
Our AI Wire Fraud Guard watches every deal for Business Email Compromise (BEC) patterns: typosquatted email domains, last-minute bank account changes, urgency pressure, and out-of-band confirmation gaps. Suspicious activity triggers immediate alerts to all parties and a mandatory verification step before any wire goes out. Platform infrastructure uses TLS in transit, encryption at rest, and append-only audit logs.
Miami-Dade County is under a FinCEN Geographic Targeting Order (GTO) requiring beneficial ownership reporting for all-cash residential purchases at $300,000 and above. We automatically flag those deals at intake, capture the required information, and produce the GTO documentation package for the title company who files the report.